Privacy policy regarding the processing of personal data

In accordance with the Federal Act on Data Protection (FADP), we provide you with the necessary information regarding the processing of personal data collected during your experience on our website https://www.vivomixx.eu

The personal data provided – or otherwise acquired in accordance with the legal and contractual provisions in force – inherent, connected and/or instrumental to the evaluation of your experience on our site, will be processed in accordance with the FADP and confidentiality obligations.
Below are some definitions useful for better understanding this policy:
Personal data: any information relating to an identified or identifiable person.
In particular, we will process the following personal data: browsing data (for more information on the data collected with Cookies, read the Cookie Policy); data provided voluntarily by the user (by sending the form in the “Contacts” area of this site, such as: name, surname, e-mail address, telephone number).
Data subjects: natural or legal persons whose data is processed (hereinafter also referred to as “you”).
Processing: any operation relating to personal data, regardless of the means and procedures adopted, and in particular the collection, storage, use, review, disclosure, archiving or destruction of data.
Communication: i.e. making personal data accessible, for example by allowing access, transmission or publication.

The entity determining the purposes and means of this processing of personal data is MENDES SA, CHE 212.914.391, Via Serafino Balestra 10, 6900 Lugano, represented by the persons entitled to sign in accordance with the entries in the Cantonal Commercial Register (hereinafter also referred to as the “Data Controller” or “Company” or “we”). 

The Data Controller’s contact details are as follows: privacy@mendes-swiss.ch

The processing will be carried out with methods and tools aimed at ensuring maximum security and confidentiality, by specially trained subjects. The personal data collected will be stored in a form that allows the identification of the data subjects for a period of time not exceeding the achievement of the purposes for which the personal data are processed.

We may share personal information with employees and/or personnel acting under the authority of the Data Controller (duly instructed for this purpose), as well as third parties bound to MENDES SA by a contractual relationship, for the purpose of fulfilling contractual obligations and fulfilling one or more of the aforementioned purposes of the processing. These third parties will process the data provided as data processors or independent data controllers. Specifically, we may share the personal data collected with the following categories of recipients: a) entities that provide services related to the operation of this website, the computer system of MENDES SA and telecommunications networks (e.g., hosting providers, webmasters); b) assistance and consulting companies (e.g., web agencies); c) competent authorities for compliance with legal obligations and/or the provisions of public bodies, upon request.

The site is based in France (hosting) and the personal data processed will be transmitted outside the Confederation.

It should be noted, however, that in the event of communication of personal data to foreign countries, the transfer will be carried out in accordance with the provisions of the FADP and the Ordinance on the Protection of Personal Data and, in particular, on the following basis:

• in the presence of adequate safeguards, in this case contractual measures, aimed at ensuring adequate protection abroad. The list of so-called suitable countries can be consulted here: https://www.edoeb.admin.ch/dam/edoeb/fr/dokumente/2021/20211115_Staatenliste_f.pdf.download.pdf/20211115_Staatenliste_f.pdf ;
• the processing is directly linked to the conclusion or performance of a contract and the data subject to the processing concern the other party;

• Communication takes place within the same legal entity or company or between legal entities or companies under a single management, provided that the issuer and the receiver comply with rules to ensure adequate data protection.

Pursuant to the FADP, the Data Controller grants the following rights (non-exhaustive list):

• obtain from the data controller confirmation as to whether or not personal data concerning you is being processed and, if so, to obtain access to the personal data (Access);
• obtain the rectification of inaccurate or outdated personal data;
• be informed in writing and free of charge if personal data concerning you are being processed;
• prevent the communication of any sensitive personal data to third parties;
• obtain portability of personal data or request that it be transferred to a third party;
• demand the restriction or blocking of data processing, the prevention of the disclosure of data to third parties or the rectification or destruction of personal data;
• request the prohibition of specific processing of personal data and specific disclosure of personal data to third parties or the erasure or destruction of certain personal data;
• if neither the correctness nor the inaccuracy of the personal data can be proven, request the addition of a note to indicate the dispute;
• request that the rectification, destruction, blocking, in particular communication to third parties, in addition to the note on the dispute or judgment, be communicated to third parties or published;
• have the processing of personal data declared unlawful.

Save any other administrative and judicial remedy, if the user believes that the processing of data concerning him violates the provisions of the FADP, he has the right to lodge a complaint with the competent supervisory authority (Federal Data Protection and Information Commissioner).

You can exercise your rights under the FADP by contacting the Data Controller by writing to the addresses indicated above.

This website may contain links to other sites. Please note that we are not responsible for the privacy policies of such sites. We encourage our users to exercise caution when they leave our site and to read the privacy policies of any website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

On our website, social media (e.g. Facebook, Instagram) are embedded exclusively as links to the respective service. After clicking on the embedded text/image link, you will be directed to the website of the respective provider. Your data will only be transferred after you have been redirected to the respective provider. Information on the use of your personal data through the use of the website can be found in the privacy policies of the social media you visit.

The Data Controller reserves the right to revise, update, add or remove any part of this privacy policy at its discretion at any time. If there are any changes, the date of the update will be indicated.

Date of last update: October 28, 2024