Privacy Policy 2018-02-19T08:49:35+00:00

Thank you for visiting this Website or interacting with us via e-mail.

Privacy Policy of Mendes SA

Mendes understands the importance of protecting the privacy of its visitors, especially with regard to their personal health issues. This Privacy Statement describes the way in which we, Mendes SA, collect, hold and use information about individual persons who visit this Website. BY USING THIS WEBSITE, YOU CONSENT TO THE COLLECTION AND USE OF INFORMATION AS SET FORTH IN THIS PRIVACY POLICY. YOU ALSO ACKNOWLEDGE THAT MENDES SA MAY PERIODICALLY CHANGE, MODIFY, ADD OR REMOVE OR OTHERWISE UPDATE THIS PRIVACY POLICY AT ITS DISCRETION, WITHOUT PRIOR NOTIFICATION. However, your personal information will always abide by the Privacy Policy valid at the time the information was given.

Our Privacy Policy is located on our homepage and is also available on any page where Personal Data are requested. At such data collection points, further explanation may be provided, where appropriate, as to the purposes for which the data will be used.

Information Collected
There are two general methods Mendes uses to collect information from you online:

Information We Get
Personal Data. Your Personal Data (such as name, address, telephone number, e-mail address or other identifying information) may be collected only when you choose to submit it to us. We may also collect health information about you that you provide by responding to our questions or surveys.

Aggregate information. Aggregate information is information without the personal identifiers you provided. We may use that aggregate information combined with other information to produce anonymous, aggregated statistical information (e.g. number of visitors, originating domain name of the Internet Service Provider), helpful to us in improving our products and services.

Automatically Collected Information
We and some third party providers we work with automatically receive certain types of information whenever you interact with us on our sites and in some e-mails we may send each other. Automatic technologies and services we use may include, for example, Web server logs/IP addresses, cookies, Web beacons and third party application and content tools.

Web Server Logs/IP Addresses. An IP address is a number assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. Mendes collects IP addresses to conduct system administration and report aggregate information to affiliates, business partners and/or vendors to conduct site analysis and web site performance review.

Cookies. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. The cookie uniquely identifies your browser to the server. Cookies allow us to store information on the server to help make the Web experience better for you and to conduct site analysis and Website performance review. Most Web browsers are set up to accept cookies, although you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you refuse cookies.

Web Beacons. On certain Web pages or e-mails, Mendes may utilize a common Internet technology called a “Web beacon” (also known as an “action tag” or “clear GIF technology”). Web beacons help analyze the effectiveness of Websites by measuring, for example, the number of visitors to a site or how many visitors clicked on key elements of a site.

Web beacons, cookies and other tracking technologies do not automatically obtain Personal Data about you. Only if you voluntarily submit personally identifiable information, such as by registering or sending e-mails, can these automatic tracking technologies be used to provide further information about your use of the Website and/or interactive e-mails to improve their usefulness to you.

Services. We may provide services based on third party applications and content tools on certain Mendes Websites such as Google Maps. These third parties may automatically receive certain types of information whenever you interact with us on our sites using such third party applications and tools.

Your Choices
You have several choices regarding your use of our Websites. You could decide not to submit any Personal Data at all by not entering it into any forms or data fields on our sites and not using any available personalized services.
If you choose to submit personal data, you have the right to see and correct your data at any time by accessing the application. Certain sites may ask for your permission for certain uses of your information and you can agree to or decline those uses. If you opt-in for particular services or communications, such as an e-newsletter, you will be able to opt-out at any time by following the instructions included in each communication.
As described above, if you wish to prevent cookies from tracking you anonymously as you navigate our sites, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.

Security
Mendes uses technology and security precautions, rules and other procedures to protect your personal information from unauthorized access, improper use, disclosure, loss or destruction.

Use of Data
Mendes, including the companies we hire to perform services on our behalf will use any Personal Data you choose to give us to comply with your requests. We may collect and use Personal Data to provide you with products or services, to bill you for products and services you request, to market products and services which we think may be of interest to you, or to communicate with you for other purposes which are evident from the circumstances or about which we inform you when we collect Personal Data from you. We will retain control of and responsibility for the use of this information in respect of European and Swiss Legislation. Some of this data may be stored or processed at computers located in other jurisdictions, such as the United States, whose data protection laws may differ from the jurisdiction in which you live. In such cases, we will ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the data that are equivalent to those that apply in the country in which you live.

The collected information will be helpful for us to better understand your needs and how we can improve our products and services. It helps us also to personalize certain communications with you about services and promotions that you might find interesting.

Data Sharing and Transfer
Mendes may share Personal Data about you with various outside companies or agents doing technological maintenance or working on our behalf to help fulfill business transactions, such as providing customer services, evaluating the usefulness of this Website, sending marketing communications about our products, services and offers. These third parties have contracted with us to only use Personal Data for the agreed upon purpose, and not to sell your Personal Information to third parties, and not to disclose it to third parties except as may be required by law, as permitted by us or as stated in this Privacy Policy.
All these companies and agents are required to comply with the terms of our privacy policies.

We may also disclose Personal Data for these purposes:

  1. a) in connection with the sale, assignment or other transfer of the business of the site to which the data relates;
  2. b) to respond to appropriate requests of legitimate government agencies or where required by applicable laws, court orders, or government regulations; or
  3. c) where needed for corporate audits or to investigate or respond to a complaint or security threat.

No Third-Party Direct Marketing Use. We will not sell or otherwise transfer the Personal Data you provide to us at our Web sites to any third parties for their own direct marketing use unless we provide clear notice to you and obtain your explicit consent for your data to be shared in this manner.

E-mail a Friend or Colleague. On some Mendes sites, you can choose to send a link or a message to a friend or colleague referring them to our Web site. E-mail addresses you may provide for a friend will be used to send your friend information on your behalf and will not be collected or used by Mendes or other third parties for additional purposes.

Google Analytics. Mendes Websites may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the Website analyze how users use the site. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using a Mendes website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Links to Other Sites
Our Websites contain links to a number of Websites that may offer useful information to our visitors. This Privacy Statement does not apply to those sites, and we recommend communicating to them directly for information on their privacy policies.

Privacy Statement for Children
Our Websites are directed at an adult audience. We do not collect any Personal Data from anyone we know to be under the age of 13 without the prior, verifiable consent of his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted.

Additional Information on Web Sites
If a Web site has particular provisions relating to privacy that differ from those stated here, those provisions will be disclosed to you on the page on which Personal Data is collected.

Note to Users of Business or Professional Web Sites
If you have a business or professional relationship with Mendes, we may use information you submit on our sites, including sites intended specifically for business and professional users, to fulfill your requests and develop our business relationship with you and the entities you represent. We may also share such information with third parties acting on our behalf.

How to Contact Mendes
For questions or if you wish Mendes to amend or delete your profile, please contact us in writing (by post), as follows:
Mendes SA
Via Giacometti 1
C.P. 5505
6900 Lugano
Switzerland

If you contact us, please note the name of the website where you provided the information, as well as the specific information you would like us to correct, update or delete plus a proper identification of you. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.

Legal Statement

Warranty and liability
We make great efforts to maintain the Website accurate and up-to-date. Mendes disclaims all responsibility for the use of this Website or other sites linked to it, as well as it gives no warranties, expressed or implied, as to the accuracy and completeness of the information provided. Mendes may change this site at any time without notice. All users agree that all access and use of this Website and on any Website linked to from this site and the content thereof is at their own risk. Neither Mendes nor any other party involved in creating, producing or delivering this Website or on any Website linked to from this site shall be liable in any manner whatsoever for any direct, incidental, consequential, indirect or punitive damages arising out of your access, use or inability to use this Website or any Website linked to from this site, or any errors or omissions in the content thereof.

Links
Links to third party pages are provided for convenience only. We do not express any opinion on the content of any third party pages and expressly disclaim any liability for all third party information and the use of it.

Trademarks
All mentioned trademarks are owned by Mendes or licensed by Mendes to a third party.

Copyright
The Website of Mendes and the information contained and referenced therein are for informational purposes only. Any reproduction, retransmission or other use is strictly prohibited. Request for permission to reproduce any information contained on this Website should be addressed to Mendes.